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ROPEYSOLES Frequently Asked Questions - continued
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3 How do I know how much I am paying in US dollars or in Euros?
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You will find the total cost of your purchases on the checkout page in pounds sterling with a good approximation in both US dollars and Euros under the total.
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4 What if I want to change my espadrilles or berets for a different size or colour?
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You can change your purchases in accordance with our terms and conditions.
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5 Can I order by phone?
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Quite simply, yes. We cannot guarantee there will always be someone available to take your order.
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6 Do you supply shops?
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We supply a small number of shops both in the UK and abroad.
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7 Why do we have to pay VAT on shipping within the EU?
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We deliver the espadrilles and berets to a place specified by you, the customer and as such our contract is to supply both the goods and the shipping of those goods; you can’t have one without the other. This is known as a single supply of delivered goods and the VAT liability is based on the liability of the goods being delivered.
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8 Do we pay VAT on childrens’ berets?
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VAT is neither payable on childrens’ berets nor on shipping costs relating to those berets. We operate our shopping cart using a programme called romancart. Romancart allows us to sell childrens’ berets without applying VAT but does not allow us to exclude VAT from the related shipping costs. Therefore we charge a reduced shipping charge for childrens’ berets in the EU so that when VAT has been erroneously applied by the progamme, the total of shipping charge plus incorrectly applied VAT equals the advertised shipping charge.
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9 How are shoe sizes measured or calculated?
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We believe that Wikipedia have got the right calculations for shoe sizes and we have based the explanation
below on what we found on the Wikipedia website. We have used these calculations for UK and US women’s
sizes but for men’s sizes we have used a half size difference rather than the full size mentioned below. Our
reason for non-compliance is because with men’s sizes many manufacturers use the half size difference rather
than the full size difference. To be certain of your shoe size we recommend that you measure your foot.
BRITAIN
Shoe size in Britain is based on the length of the last, measured in barleycorns (thirds of an inch) starting from
the smallest practical size, which is size zero. A child's size zero starts with the width of a hand (four inches -
twelve barleycorns) and goes up to two hand-widths, which is a size 12 (eight inches). Thus, the calculation
for a child’s shoe size in the UK is:
Child’s shoe size = 3 x last length in inches - 12
An adult’s size zero then starts at the next size up (eight and one-third inches) and each size up continues the
progression in barleycorns. The calculation for an adult’s shoe size in the UK is thus:
Adult’s shoe size = 3 x last length in inches - 25
UNITED STATES and CANADA
Shoe sizes in North America are similar to those in Britain but start counting at one rather than zero and so equivalent
sizes are one greater. (This is similar to the way that floors in buildings are numbered from one rather from zero in
these regions). So, the calculation for a man’s shoe size in the USA or Canada is:
US man’s shoe size = 3 x last length in inches - 24
Women's sizes are almost always determined with the "common" scale, in which women's sizes are equal to men's
sizes plus 1.5 (for example, a man's size 10.5 is the same as a woman's size 12). In other words:
US woman’s shoe size (common) = 3 x last length in inches - 22.5
In the less popular scale, known as the "standard" or "FIA" (Footwear Industries of America) scale, women's sizes
are men's sizes plus 1 (so a men's size 10.5 is the same as a women's size 11.5).
US woman’s shoe size (FIA) = 3 x last length in inches - 23
Children's sizes are equal to men's sizes plus 12.33. Thus girls' and boys' sizes do not differ, even though men's and women's do.
Child’s shoe size = 3 x last length in inches - 11.67
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